Privacy policy

DECOR EMPIRES

Privacy Policy
Effective Date: 15 June 2026

1. Introduction
Welcome to Decor Empires. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Shopify store and make a purchase from us.
By using our website and placing an order, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our store.
2. Information We Collect
When you place an order or interact with our store, we may collect the following personal information:
• Full name
• Delivery address (city, area, complete address)
• Phone number
• Email address
• Payment information (processed securely — we do not store card details)
• Order history and purchase details
We may also automatically collect certain information when you visit our store, including your IP address, browser type, and browsing behavior on our site (via Shopify analytics and cookies).
3. How We Use Your Information
We use the information we collect for the following purposes:
• To process and fulfill your orders
• To send order confirmations and delivery updates
• To respond to your customer service inquiries
• To process refunds and handle return requests
• To improve our website and product offerings
• To send promotional offers or updates (only if you opt in)
• To prevent fraud and ensure the security of our store
4. Sharing of Your Information
Decor Empires does not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited situations:
• Courier & Delivery Partners: We share your name, address, and phone number with our delivery partners to fulfill your order across Pakistan
• Payment Processors: JazzCash and other payment gateways process your payment information securely — we do not have access to your full payment details
• Shopify: Our store is hosted on Shopify, which processes your data in accordance with their own privacy policy
• Legal Requirements: We may disclose your information if required by law or to protect our legal rights
5. Cookies
Our store uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
• Remember your cart and preferences
• Understand how visitors use our store
• Improve our website performance
You can disable cookies in your browser settings at any time. However, this may affect the functionality of our store.
6. Data Security
We take the security of your personal information seriously. Our store uses SSL encryption (HTTPS) to protect your data during transmission. All payment transactions are processed through secure, encrypted payment gateways.
However, please note that no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. Order information is typically retained for a minimum of 5 years as required by Pakistani business regulations.
8. Your Rights
You have the following rights regarding your personal information:
• Access: You may request a copy of the personal data we hold about you
• Correction: You may request correction of inaccurate or incomplete information
• Deletion: You may request deletion of your personal data, subject to legal obligations
• Opt-Out: You may unsubscribe from our marketing emails at any time by clicking 'Unsubscribe' in any email
To exercise any of these rights, please contact us using the details provided at the end of this policy.
9. Third-Party Links
Our store may contain links to third-party websites or social media platforms. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Decor Empires is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
12. Governing Law
This Privacy Policy is governed by the laws of the Islamic Republic of Pakistan. Any disputes arising from this policy shall be subject to the jurisdiction of Pakistani courts.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
• Store: Decor Empires
• Email: decorempires6@gmail.com